Review Management

Build Your Reputation. Get More Clients.

Boost Profits By Up To 25% With Online Business Reviews That Attract More Customers.

Stand Out With More
Customer Reviews.

According to a survey by Bright Local, 85% of consumers trust online reviews as much as personal recommendations. The same survey also revealed that positive reviews make 73% of consumers trust a local business more. Positive customer reviews may be the single most effective marketing you can do for your service business. But how do you do it? Review Management, that’s how!

We provide review management services that get your customers spreading the good word about your business on the sites that matter most. Our review management solution helps you tactfully ask and remind customers for feedback, guides them through the online review process, and gives you a chance to reach dissatisfied customers before they write a negative review.

Toni's Web Design & Digital Marketing, Search Engine Optimization, Content Marketing, Pay-Per-Click Management, Review Management

Does Your Business Need
More Customer Reviews?

Use our FREE Review Scan to get an instant reputation report and see how your business appears on local review sites.

How Review
Management Works.

4 Steps to a Better Brand Image

Review Management

Using our unique software we'll be able to get an aerial view of your online reputation across multiple business listings. We'll be able to ensure your online search profile is true to your company's brand and builds trust and credibility in the eyes of your customers.

Request More Reviews

We'll set up a review Management campaign and grant you access to your own portal. Within this portal you are able to proactively request reviews from every customer and have them posted to sites like Google and Facebook. This will establish your business as an authority across the web.

Promote Positive Reviews

We'll show you how to optimize your positive reviews so they dominate the search results. More positive reviews means more customers and helps protect your business with a positive online presence.

Diminish Negative Reviews

Negative reviews can result in lost customers and sales. We'll show you how to professionally respond to negative or untruthful reviews so you come out on top. Our techniques push negative reviews down to pages where almost no one will see them.

Review Management FAQs.

The Most Common Questions We're Asked About Review Management

What Is Online Review Management?

Online review management is about improving how your business is viewed online when people are searching for your particular services or products. It’s basically anything about your business that appears in Google search results. A poor online reputation results in fewer customers and sales.

Why Does My Online Reputation Matter?

Various studies show that greater than 85% of the time, people trust online reviews as much as a personal recommendation. A positive online reputation improves credibility, shows you’re an expert in your field, and drives more customers to your business. 

How Many Reviews Do I Need?

There’s no “magic” number of online reviews you should get, nor should you stop asking for them. 44% of consumers don’t consider reviews relevant after a month, so requesting online reviews needs to be a regular process to maintain your online reputation. And, you’ll stay more competitive!

How Can I Get More Online Reviews?

It’s important to be proactive by consistently asking your customers to leave a review after every service they receive. We’ve taken the guesswork out by creating an email drip campaign that is simple for you to use and ask customers for reviews. Contact us to learn more.

What If My Competition Has More Reviews Than Me?

Then it’s time for you to get started getting more reviews! A study published in Psychological Science showed that if two similar products have the same rating, online consumers will choose the business with more reviews. If you want better rankings and more customers, your goal should be to continually request reviews from your customers.

Do Online Reviews Really Affect My SEO?

Yes! Google relies on various signals to determine whether your site is worth ranking. Online reviews make up about 13% of what gets your business in the local map pack and are one of the factors that determine local organic search rankings. By taking control of your online presence, you’re able to better position your business in search.

Do I Have To Respond To Customer Reviews?

Yes! You should respond to every single review, whether positive or negative. It shows current and future customers, as well as Google, that you truly care about making your customers happy. 

Is There A Correct Way To Respond To Reviews?

Yes, there is. That’s why we’ve put together a training manual that walks you through, with examples, on how to respond to both positive and negative reviews.

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